Unless an event has a specific cancellation policy listed within its event details on the ICON website, the following cancellation policies apply.
Seminars, Webinars, Workshops, Networking and Social Events
Cancellations for the above ICON events must be made in writing to ICON at events@iconapac.com no later than 24 hours prior to the event for a full refund. If cancellations are made less than 24 hours prior to the event, no monies will be refunded, however another person of similar membership level can be nominated to take that place by contacting ICON.
Conferences and Forums
Cancellations for the above ICON events must be made in writing to ICON at info@iconapac.com no later than 7 days prior to the event for a full refund. If cancellations are made less than 7 days prior to the event, no monies will be refunded, however another person of similar membership level can be nominated to take that place by contacting ICON.
Masterclasses
Cancellations for the above ICON events must be made in writing to ICON at info@iconapac.com no later than 7 days prior to the event for a full refund. If cancellations are made less than 7 days prior to the event, no monies will be refunded, however another person of similar membership level can be nominated to take that place by contacting ICON.
Next Step Program
Cancellation for a complete Next Step Program must be made in writing to ICON at events@iconapac.com no later than 5 full business days prior to the event for a full refund. If cancellations are made within 5 full business days, no monies will be refunded, however another person of similar membership level can be nominated to take that place by contacting ICON.
If enrolled in a complete Next Step Program, no refunds are given for individual sessions. However, another person of similar membership level can be nominated to take that place for the one session by contacting ICON.
If enrolled in one or more sessions individually, cancellations must be made in writing to ICON at events@iconapac.com no later than 24 hours prior to the event for a full refund. If cancellations are made less than 24 hours prior to the event, no monies will be refunded, however another person of similar membership level can be nominated to take that place by contacting ICON.